Vocus Communications Online Job Application Process
Vocus Communications stands as one of the best qualified companies among its field. By submitting your application to Vocus Communications that provides the opportunity to work in different positions and departments, you can climb the steps one by one in the way of reaching the top of your career goals. Candidates who reside in Australia will have detailed information both about the online and direct application to Vocus Communications through reading this article. The positions which you can apply for at the nearest Vocus Communications to your location will be explained below.
Vocus Group Ltd., formerly known as Vocus Communications, is an international telecommunications company headquartered in Sydney, Australia. Founded by James Spenceley as a wholesale & business telecommunications provider, Vocus provides retail, wholesale and corporate telecommunications services across Australia and New Zealand.
Apply Online Vocus Communications Jobs
Having open positions in each department, Vocus Communications waits for your applications. Vocus Communications does not require high- level qualifications but the ambition for work and dynamic/ energetic nature for entry level positions: after the application is completed, if the candidate is appropriate for the position, the candidate will be required to join an interview to check the application information and eligibility for the position face to face and the recruitment will be done. Candidates can apply for the best fit position among the list below according to their history either online or directly.
Wholesale Customer Assurance Engineer
This role is a highly technical role working as part of a team to provide support to Vocus wholesale customers and technical escalation support to various customer support teams within the business.
A bit about the role
Customer Service Experience
- Always maintain a strong customer service focus that ensures the consistent delivery of a quality customer experience.
- Investigate, troubleshoot, resolve and / or take ownership of and manage customer faults and queries through to resolution within appropriate SLA and service measures.
- Ensure that all fault tickets are updated fully and appropriately with regards to the issue, troubleshooting undertaken and outcomes and resolution of the fault.
- Deliver high quality customer outcomes by following all relevant processes and procedures, whilst being prepared and able to think outside the square when required.
- Effective and efficient management of escalations, both external (from customers) and internal (to the Vocus management team).
We are looking to fill a vacancy in our Queensland Solution Consultants team. Working alongside our Business Development and Account Management teams in Corporate & Enterprise, you will play a key role in providing technical presales support, developing and pitching detailed solutions for new and existing customers.
To be successful in this role you will have a strong background in technical sales/pre-Sales and be able to understand the customer’s business requirements to propose solutions based on these drivers.
What we are looking for:
- A driven self-starter
- A presentable professional
- A smart and a brilliant communicator
- A team player
Vocus Communications Job Application Form/PDF
There are two ways to make your application for Vocus Communications. The first one is that you can fill in the application form, the link to the form is provided below, for the current open positions listed above. During your applications, you are strictly required to fulfill your educational background and working history/experiences completely, so that you will not encounter any issues once you are called for an interview.
The second way of application is to head to the nearest Vocus Communications to your local residence and deliver your application either to human resources manager or general manager. Having your CV in hand while delivering your application to the manager will be an advantage for your application to be taken into consideration rapidly. If you do not have the time to prepare an application form, instead, you may consider using template forms that most of the companies to receive.
How to Apply for Vocus Communications Jobs;
Click on the link below to apply for a job