Big W Senior Risk and Fraud Analyst Job Description
What we’re like
BIG W is one of Australia’s most loved brands and has been part of our families for over 40 years. At BIG W, we put our customer at the heart of everything we do across our network of 183 stores nationally. We sell exclusive BIG W brands that are simply great quality at low prices as well as feature leading international brands. Our customers can choose everything for their kids, home, themselves, for leisure and for their everyday life. Our team of over 18,000 members is located in Australia, Hong Kong and Bangladesh.
• Exciting turnaround culture
• Join one of Australia’s largest employers and have a great career
• Bella Vista location, free onsite parking
As we continue on the exciting turnaround, the BIG W Stock Loss team is looking for an experienced and passionate individual to join their team in this newly created role. Reporting into the National Stock Loss Manager, this role will assist the Stock Loss team identify, analyse and investigate suspicious transactions and potential fraudulent activities, using a variety of data and insights. Key responsibilities will include:
Conduct analysis and investigate suspicious issues, trends and drivers of fraudulent activity;
Where fraud loss occurs, oversee review & assist in the investigation of the matter until closed, determining the cause and required remediation activity;
Develop and deliver business reporting to ensure transparency of fraud matters and associated stock losses, savings and action plans;
Review business processes to identify gaps & ensure relevant alerts & triggers are implemented & monitored to minimise financial and stock loss risk.
Provide expertise and advice to a range of stakeholders including Operations, Commercial, Legal as well as the Woolworths Group Investigations team.
Maintain a high level of knowledge of all aspects of retail fraud through own research and situational scans.
To be successful in this role and thrive in our turnaround culture, we are looking for applicants who can display the following career experiences:
• Proven solid experience working in a fraud or loss prevention analysis role, ideally within retail or FMCG
• Tertiary qualificiations in a related field
• Experience delivering commercial results through data
What’s in it for you
An attractive remuneration package including base, super and bonus
Opportunity to collaborate with some of the brightest and best minds in Australia both across BIG W and Woolworths Group
Tech options – Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too
An exciting career – As our business grows, so do the opportunities for our people
Flexibility and work-life balance policies that will help you thrive
Located in Bella Vista. We have great head office facilities including free parking, on-site gym, sports courts, cafeteria, a metro store and exciting activities throughout the week
Team member discounts at all of Woolworths businesses