Big W Online Job Application Process in Melbourne
Candidates who reside in Melbourne will have detailed information both about the online and direct application to Big W through reading this article. The positions which you can apply for at the nearest Big W to your location will be explained below.
Big W Open Positions in Melbourne
Stock Loss Investigator – Melbourne
Great opportunity to join the BIG W National stock loss team – provide specific support for identifying, analysing and investigating all suspicious activity in your region.
- Be part of one of Australia’s most iconic brands
- Melbourne based working out of the Southlands Regional office
- Attractive remuneration, tool of trade vehicle, mobile phone and laptop
Based in Melbourne, we have a great opportunity to join the BIG W team as a Stock Loss Investigator. You will be responsible for identifying, analysing and investigating all suspicious transactions and potential fraudulent activities, thereby achieving stock loss reduction goals and minimising the businesses overall risk. Key areas of responsiblities will include:
- Liaise with Group Risk and Stock Loss to identify severe and trending risks across all stores;
- Investigates cases of retail fraud including cash thefts, inventory thefts, fraudulent refunds and credit card transactions throughout the Big W network;
- Creates investigative plans, gathers evidence, interviews witnesses/suspects and compiles comprehensive investigative reports and communicates those findings weekly with leadership team.
- Develops trend reporting and analysis of transactional activity, case resolutions and total loss using business intelligence tools;
- Provide thought leadership on severe incidents nationally;
- Lead Severity 1&2 investigations and fraud risks nationally through to resolution;
- Develop risk mitigation plans for national and state operations;
- Support and develop the stores Stock Loss Partners who provide coaching and support to the Operations teams on Stock Loss.
Detailed information for Stock Loss Investigator job description/application.
To be successful in this role, you will be able to demonstrate the following career experiences:
- A proven background in Loss prevention/profit protection, ideally within a retail or warehouse environment
- Functional expertise in loss mitigation, interviewing and case management
- Excellent stakeholder management skills, with the ability to influence and positively engage across senior leaders
- Strong analytical skills
What’s in it for you
- An attractive remuneration package including base, super, bonus and Tool of trade vehicle
- Tech options – Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too
- An exciting career – As our business grows, so do the opportunities for our people
- Flexibility and work-life balance policies that will help you thrive
- Team member discounts at all of the Woolworths businesses
Optical Dispenser – Melbourne
Shift into a specialised industry to advance your career in a big box retailer. Our customers are important to us and we are looking for someone to provide a high quality service to ensure our customers are receiving a second to none experience at a low price. As an Optical Dispenser you will have a direct impact on the delivery of an exceptional customer experience, your other key responsibilities will be to:
- Deliver a high standard of customer service whilst maximising sales and product add-ons
- Process and interpret optical prescriptions
- Assist customers with frame selection and conduct minor frame repairs
You will have the ability and understanding on how the day-to-day operations work in a retail business. You will have the capacity to be a quick-learner, be efficient and proactive while providing excellent health care solutions to our customers.
- You must have flexible availability, which will include weekends and Thursday nights
- Retail experience is essential, Optical experience is desirable
- Ability to speak Cantonese or Mandarin is desirable
Detailed information for Optical Dispenser job description/application.