Big W Customer Service Job Application

Big W Customer Service Job Description

Join one of Australia’s largest retailers in this exciting customer service role today!

The successful candidates would be available to work the hours of 8:30am – 6:00pm, Thursday to Sunday.

  • Join BIG W as we embark on a transformational journey
  • Be part of a fun and inspiring team
  • Be rewarded with a competitive remuneration package

What we’re like

BIG W’s best and most valued asset is its team of 22,000 passionate people in Australia and Asia. We believe the most vital ingredient to driving our business success is our people and we aim to empower every individual to make a positive contribution, extend career skills and ultimately maximise their potential.

  • Think BIG and work for one of Australia’s biggest retailers
  • Experience excellent working conditions
  • Unparalleled opportunities for growth and development

Find All Big W Jobs Here; Big W Job Application

The Role

To consistently provide a genuine and personalised service experience for our customers. To process transactions and manage queries in an efficient, accurate and friendly manner and ensure customers leave our store with a satisfied outcome.

  • Approach each customer as if they were the first customer of the day and provide a genuinely positive experience during each interaction
  • Acknowledge and greet customers with friendly energy
  • Process all Point-of-Sale transactions accurately following BIG W procedure
  • Handle cash accurately and securely

About You

Your strong attention to detail coupled with your ability to work quickly and effectively in a fast-paced environment will see you be successful in this role. Safety will always be one of your highest priorities!

  • The ability to work cooperatively in a team
  • Capacity to work in a fast paced environment
  • Great time management and organisational skills

How to Apply for Big W Customer Service Jobs;

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